Please contact us using the form below or via email at 719138768@qq.com. We generally respond within 24-48 hours of your inquiry.

If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you've ordered as that is the general processing time.

If you have a question about switching items or others related to shipment, PLEASE provide us with an order number.

Thank you

KoohereTeam